Can I try the casino for free?
Yes, you can try any of our games/slots for free with Fun Money. Just choose to "Play for Fun" in the casino lobby. After clicking on Casino in the menu you will find two options: "Play For Real" and "Play For Fun". To play for Fun, click on "Play For Fun", and to play with real money click on "Play For Real". To play for real you will need to ensure you have "Real Money" in your Main Wallet. We also recommend you get a feel for the game with Fun Money before staking real funds.
How do I deposit money at Bingo.com?
Simply go to your wallet and click on deposit, then update your wallet through the available payment methods. Please note if you wish to play "Downloadable Casino" you will need to first ensure you have money in your "Main Wallet", then simply go to "Transfer", here you can transfer real funds from your main wallet in your local currency into your "Downloadable Casino" Wallet in Euro Casino Credits (ECC). To transfer money, enter the amount in the "How Much" field and click on "OK" or simply click “OK” in the “convert all” field. The amount will be transferred to your Download Casino account and you are now ready to play.
How do I find a casino tournament?
Go to the tournament section under the casino tab. You will see the ongoing tournaments and choose which game you would like to play. Click here to read more about our Daily Tournaments.
How can I enter a casino tournament?
The casino tournaments are free to enter and anyone can take part; you have to be registered and have an account at Bingo.com, that’s all. You receive such an account automatically upon your first deposit of funds (Visa, bank transfer, moneybookers etc…). Play in real money mode on the slots/games that are included in the tournament at anytime between the start/end- time of that tournament will automatically enter you for that tournament; there are no extra fees for participating! When playing in fun mode you cannot participate in any tournament, which may be active at the time fun play.
How do I know which position I’m holding in the tournament?
For the casino tournament that is running, you will see a leader board on the tournament home page, or in some cases in the slot itself. If you decide to play the game in question, you will be automatically entered in the corresponding tournament. Your alias will appear on the leader board if you’re running in the top 10 of the competition. If you’re below the top ten you will see your name and score at the bottom of the leader board.
How can I win the casino tournament?
Bingo.com uses the tournament formula of ’best net win in 20 consecutive rounds’ , to calculate who wins the casino tournament.
’Best net win in 20 consecutive rounds’
The player with the highest (Win – Bet) score summary of 20 rounds played in succession wins. The system keeps constant track of which sequence of 20 rounds gives the best Win – Bet for the player and calculates the score. During the player’s first 20 rounds the score on the leader board is updated after every round. If the score is better than the previously best then this becomes the new best score and so on.
What happens if two winning players have the same score?
Should 2 players tie in the winning places with the same score then the prize money will be shared by the tying players. For example, if two players have the same score and tie for the 1st position they then occupy the prize money position 1 and 2 and the money of the 1st and 2nd place will be shared by these two players.
How and when do I get my winnings?
If you finish in the winning places the money will be automatically credited to your casino account once the tournament finishes. On some special tournaments you will receive your winnings credited manually one business day after the tournament finishes. If winnings are to be paid manually, it will be announced in the tournament promotion article on site or in a newsletter.
What software do I need to play at the casino?
Our online casino requires the latest versions of Java and Macromedia Flash in order to enjoy all our games. If you experience problems with a specific game or the casino in general it’s a good idea to ensure you have both programmes up to date.
Click on following links to download Java (http://www.java.com) and Flash (http://www.adobe.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash)
I have the latest version of Macromedia Flash and Java but I still can't play.
If you’re still getting no joy, try these steps:
a. Test your Java at http://www.java.com/en/download/help/testvm.xml
b. Empty your temporary internet files and cookies
c. Make sure you are virus-free with, for example, AVG http://www.grisoft.com/us/us_index.php)
d. Delete destructive programs with, for example, Adaware (http://www.lavasoftusa.com/)
For other questions or remarks you can always contact our support. Please note that when you contact support you should give them as much detail as possible, the exact time of play, the game, the stake and preferably a screenshot of what happened. This will improve the reaction speed significantly.
Can I trust Bingo.com?
All games/slots in our Casino are based on a random generator which gives a 98 percent theoretical payback. Our supplier of Casino games, Net Entertainment, recently had a third party evaluation on the random number generator and their conclusion was that it worked optimally.
Net Entertainment is a part of the Cherry group which has almost 40 years of experience in this field.
Can I contact Bingo.com?
Yes, you can contact us by clicking here.